Last updated: 1 September 2026
2Secure Security Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual.
This policy explains how we collect, use, disclose and protect personal information through our website, www.2securesecurity.co.nz, and in our dealings with customers and people who enquire about our products and services.
This policy does not limit or exclude your rights under the Act. For more information, visit www.privacy.org.nz.
We collect personal information that is reasonably necessary for our business activities. Depending on your dealings with us, this may include:
We usually collect personal information directly from you, including through website forms, telephone calls, emails, site visits and your use of our services. We may also collect information from an authorised representative, from publicly available sources, or from other people where you authorise this or the Act permits it.
Where we collect personal information from someone else, we will take reasonable steps to notify you of the collection, its purpose, intended recipients, who collects and holds the information, and your access and correction rights, unless an exception under the Act applies.
You may choose not to provide personal information. However, if information is needed to respond to your enquiry, prepare a quote or provide a service, we may be unable to do so without it.
We use your personal information to:
We may also use information for another purpose where you authorise this or the Act permits it.
Where necessary for the purposes above, we may disclose personal information to:
If our business is sold, merged or reorganised, personal information may be disclosed or transferred as part of that process, but only as permitted by the Act and with appropriate safeguards.
Some service providers, including Google, may hold or process information outside New Zealand. Where an overseas disclosure is subject to the Act’s overseas disclosure requirements, we will ensure there is a lawful basis for it, such as comparable privacy safeguards, or obtain your informed authorisation where required.
Where an overseas provider only stores or processes information on our behalf and does not use it for its own purposes, we remain responsible for the information handled on our behalf.
We take reasonable steps to protect personal information from loss, unauthorised access, use, modification or disclosure, and other misuse. We limit access to people who need the information for their work.
We keep personal information only for as long as it is needed for a lawful purpose, including providing services, maintaining business records and meeting legal obligations. When it is no longer required, we take reasonable steps to securely delete it or make it non-identifiable.
You may request access to the personal information we hold about you and ask us to correct it, subject to the Act. Contact us using the details below and describe the information or correction you are requesting. We may ask for information to verify your identity before releasing personal information.
We will take reasonable steps to ensure information is accurate, up to date, complete and not misleading. If we do not make a correction you request, you can ask us to attach a statement of the correction sought. We will take reasonable steps to attach it so that it is read with the information.
We will respond to your request within the timeframes required by the Act. If a reasonable charge for providing access is permitted by the Act, we will tell you the amount and your right to complain before proceeding.
We use Google Analytics to understand how visitors find and use our website and to improve its content and performance. Google Analytics uses cookies and similar technologies to collect information such as pages visited, interactions, time spent on the site, referring websites, device and browser details, and approximate location.
Cookies are small files stored on your device that help recognise your browser and measure website activity. We use Google Tag Manager to manage and deploy our Google Analytics tags.
For information about Google’s handling of data collected through websites using its services, see How Google uses information from sites or apps that use our services and Google’s Privacy Policy.
You can block or delete cookies through your browser settings, although this may affect some website features. You can also use the Google Analytics opt-out browser add-on on supported browsers.
Although we take reasonable steps to protect information, no internet transmission or electronic storage system is completely secure. This does not limit our obligations under the Act.
Our website may link to other websites. Those websites have their own privacy policies, which we recommend reading before providing personal information.
We may update this policy by publishing a revised version on our website and changing the date above. Changes apply from the date of publication and do not override our obligations under the Act.
If you have questions, wish to request access to or correction of personal information, or want to make a privacy complaint, please contact our Privacy Officer:
2Secure Security Limited
59 Stud Road
Yaldhurst
Christchurch 8042
Email: info@2securesecurity.co.nz
Website: www.2securesecurity.co.nz
If we cannot resolve your concerns, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz
